1. No Returns Policy
Due to the nature of our products, we do not accept returns. We recommend carefully reviewing your order before completing your purchase to ensure you are satisfied with the items you select.
2. Cash on Delivery
As we only offer cash on delivery, the payment for your order will be collected upon delivery. Please ensure that you have the correct cash amount ready to make the transaction smoothly.
3. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 24 hours of receiving the product. We will work with you to resolve the issue, which may involve replacing the item or offering a refund based on the situation. You may be required to provide photos of the damaged or defective product for our records.
4. Exchange Option
At this time, we do not offer exchanges. If you have received a damaged or incorrect item, please get in touch with our support team to discuss your options.
5. Refund Process
If a refund is issued due to a defective or damaged product, the refund will be processed as per the terms discussed with our support team. Since we offer cash on delivery, any applicable refund will be issued to you via the same method used for payment.
6. Customer Responsibility
It is your responsibility to check the products carefully upon delivery. Once the order is delivered and payment is made, we are unable to process any claims regarding the condition of the products.
7. Contact Information
For any issues related to returns or refunds, please reach out to our customer support team at [email protected]